Advance Wiring (“we,” “us,” or “our”) is a family-run electrical company based in Round Rock, Texas. We respect your privacy and are committed to protecting the personal information you share with us when you request an estimate, call our office, or use our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
01Information We Collect
When you contact us for a free estimate or service — by phone, email, or through the contact form on this website — we collect the details you provide, such as your name, phone number, email address, and the address of the property where electrical work is requested. We may also note project details you share so we can prepare an accurate estimate.
We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, and the pages you view. This helps us understand how the site is used and keep it secure.
02How We Use Your Information
We use your personal information to respond to estimate requests, schedule service visits, communicate with you about your project, prepare quotes, and complete the electrical work you've requested. We may also use your contact details to follow up after a job is finished or to send occasional service reminders if you've asked us to.
We never sell your personal information to third parties. We may share it only with our own team members who need it to perform your work, or with service providers (such as payment or scheduling tools) who help us run our business, and only under obligations to keep it confidential.
03Phone Calls and Text Messages
When you call us at (512) 731-4312 or provide your phone number through our site, we may use it to call or text you about your estimate, appointment, or project. Standard message and data rates from your carrier may apply. You may opt out of text messages at any time by replying STOP or by asking us directly.
04Cookies and Website Analytics
Our website may use cookies or similar technologies to improve performance and understand visitor usage. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from reading our site content or contacting us for service.
05How Long We Keep Your Information
We retain customer information for as long as needed to provide our services and to maintain accurate business records, such as job history, permits, and warranty support. If you ask us to delete your information and there is no legal or business reason to keep it, we will remove it from our active records.
06Your Rights and Choices
You may request access to, correction of, or deletion of the personal information we hold about you. You can also ask us to stop contacting you for marketing or follow-up purposes. To exercise any of these rights, email us at Addingwire@gmail.com or call (512) 731-4312 and we will respond promptly.
07Data Security
We take reasonable steps to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information you provide to us.
08Children's Privacy
Our services are intended for homeowners and business owners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will remove it.
09Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
10Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact Advance Wiring by phone at (512) 731-4312 or by email at Addingwire@gmail.com. We are based in Round Rock, TX and serve the Greater Austin area.